Frequently Asked Questions
Everything you need to know about outfitting your canine companion.
How do I determine the correct size for my dog?
We recommend measuring your dog's neck, chest, and back length according to our Size Guide. If your dog is between sizes, we always suggest choosing the larger size for a more comfortable fit.
What is your return policy for apparel?
We accept returns within 30 days of delivery, provided the items are in original condition, unworn, and free of pet hair. Please ensure the tags are still attached.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
Are your products machine washable?
Most of our fashion items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the integrity of the fabric and colors.
Do you offer international shipping?
Yes, we ship our designer dog wear worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.